Frequently Asked Questions

What can I expect at the first visit (Initial Evaluation)?

Your first visit will start with your therapist asking some questions to get your medically relevant background and history on your current injury or problem. Then a series of objective tests and measures will be performed to assess your condition. This may include, but is not limited to joint mobility, muscle tone and strength testing. Lastly a plan of care will be formulated and discussed with your imput to get you to achieving your specific goals. If time permits, treatment will begin on the first visit.

What can I expect at each follow up visit?

Each visit will last approximately 50-60 minutes and will be completely one on one with your therapist. A brief reassessment of your condition is performed and appropriate interventions applied to progress your condition. This can include, but is not limited to manual therapy techniques, therapeutic exercises, neuromuscular education and modalities as needed.

What payment methods are accepted?

We accept cash, checks, Paypal (Online), Credit and Debit cards (Visa, Mastercard, American Express, Discover cards).

What is the cancellation policy?

We require 24 hours before your appointment time for no charge via email or phone.
If given more than 24 hours notice = no charge
If given less than 24 hours notice = 50% of visit cost
In the case of a no show = 100% of visit cost.

Are my visits covered by my insurance plan?

Yes, but this depends on your specific plan coverage. Performance Plus Physical Therapy is an out of network provider with Aetna, BCBS, Cigna, UHC and Kaiser. This means that payment in expected at the time of your visit, then you will be reimbursed by your insurance. We will provide you the documents to file your claims.

Do I need a physician referral for Physical Therapy?

The District of Columbia has direct access to physical therapy, which allows you to see a physical therapist without a physician referral. However, some insurance companies do require a physical prescription to reimburse for physical therapy claims, so check with your insurance company to see if it is needed before starting your sessions.

Will I receive treatment during the Initial Evaluation visit?

If time permits, then yes. This all depends on the complexity of your case. Before you leave, a discussion about your plan of care, and a home exercise program will be issued to begin addressing your specific condition.

What should I wear for my appointment?

Comfortable, loose clothing, such as gym/workout clothing, is the best. This will allow your physical therapist to fully access and examine your body.